Privacy Policy
Last updated: July 9, 2026
1. Introduction
Welcome to the Zion Chen Real Estate website ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal data of everyone who visits this site. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
2. Information We Collect
We collect two categories of information: (1) information you provide directly, such as your name, email address, phone number, and message details when you submit a contact, newsletter, property inquiry, or valuation form; and (2) information collected automatically as you browse the site, such as your IP address, browser and device type, pages viewed, and referring website, gathered through cookies and the analytics tools described below.
3. How We Use Your Information
We use the information you provide to respond to your inquiries, share relevant property information, and provide the real estate services you request — this may include contacting you by email, phone, or SMS about your inquiry. We use automatically collected information to understand how visitors use the site and to improve its content and performance.
4. Cookies & Analytics
This site uses Google Analytics (GA4), Google Tag Manager, and Vercel Analytics to measure site traffic and performance. These tools load automatically when you visit the site. We do not use them for advertising or ad personalization — all advertising-related signals (ad_storage, ad_personalization, ad_user_data) are set to denied by default. For a full list of cookies used and how to manage them, see our Cookie Policy.
5. Third-Party Service Providers & Data Sharing
We do not sell your personal information, and we do not share it with third parties for their own marketing or advertising purposes. To operate this website and deliver the services you request, we share limited information with the following service providers, each of which processes data solely on our behalf under its own privacy policy: Supabase (secure database hosting for form submissions), Resend (delivery of email notifications and responses), Twilio (SMS notifications to our team when you submit an inquiry), Notion (content management for our blog, which does not receive your personal information), and Google Analytics, Google Tag Manager, and Vercel Analytics (aggregate website traffic and performance analytics). We may also disclose information if required to do so by law or to protect our legal rights.
6. Data Retention
We retain form submissions (contact, newsletter, inquiry, and valuation requests) for as long as necessary to respond to you and to maintain our business records, or until you request that we delete it.
7. Data Security
We securely store your data and take appropriate technical and organizational measures to prevent unauthorized access, disclosure, modification, or destruction.
8. Your Rights & Choices
You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the information below. If you are a resident of a US state with a comprehensive privacy law (such as California, Colorado, Connecticut, Virginia, or Utah), you may have additional statutory rights to know, delete, or correct your personal information. Because we do not sell personal information or share it for cross-context behavioral advertising, there is no "sale" or "share" to opt out of. You can also opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on — see our Cookie Policy for details.
9. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us:
- Phone: +1 (626) 702-1888
- Email: [email protected]